Eatology is a premium meal plan delivery service that brings together fresh ingredients and nutritiously delicious recipes to create dietician-designed or tailor-made meals straight to your home or office.

Why is Eatology healthy? How is Eatology different from other meal delivery programs?

All our meals are designed, tested, and approved by our registered dieticians and nutritionists to ensure every meal you receive is tasty and good for your body. We offer fresh, gourmet meal programs that address your personal goals and needs. We offer tailor-made meals, created by our in-house chefs and dieticians, just for you. The proteins we use in every meal are all-natural and without added hormones or steroids.

How would a sample Eatology Menu look like?

Click https://gabbie.templweb.com/wp-content/uploads/2020/05/Paleo1800SampleMenu.pdf to view our Sample Menu!

How do I re-heat the food?

You can heat your meals in the microwave, simply remove the lid before reheating. Another option is to reheat your food on the stovetop after taking the food out of the box. We recommend to remove all fresh fruit and sauce containers before heating your meals. We recommend heating your meals 2-3 minutes depending on the power of your microwave.

When should I eat my Eatology meals?

You should eat your Eatology meals every 2-3 hours. Start by enjoying your breakfast within 2 hours after waking up. This will jumpstart your metabolism and get your systems going. You can enjoy your first snack 2-3 hours later. Your meal plan has been designed to provide you with essential nutrients necessary for optimal energy and nutrition.

How Does the Meal Prep Work?

Your meals are freshly cooked in our kitchen and delivered once every day, within the half-hour time slot that you request. Our delivery service starts at 07:00am. You can choose a program running five to six days per week, from Monday until Saturday. You can choose the start date to be any day of the week. Our boxes are labelled with the type of meal (“Breakfast”, “Lunch” etc.) so you can easily know in which order you have to eat your meals. You will receive your daily menu attached to your delivery bag with the description of the meals, simple heating instructions and breakdown of the macronutrients, so you know exactly what you are having. You will have more time on hand as eatology will do all the meal prep for you. The food is prepared is our licensed food factory.

How Do I Select the Right Meal Plan for Me?

In case you don’t know which program to choose, we offer 3 differents ways for you to select one: Ask our team! We are available via chat, email (contact@eatologyasia.com) or phone (2368 6331). Please share your gender, age, body stats and physical activity level. Also tell us if you have any specific dietary requirements. Nutritional Consultation: Besides helping you in choosing the best program to meet your goal, our in-house nutritionist would provide a personal coaching for you to have a comprehensive nutrition experience and learn how to achieve a healthy life balance. The price is HKD600 for the consultation and we are pleased to refund this amount if you join an Eatology program for 2 weeks or more.

How do the 2-meal programs differ from the 3-meal ones?

All of our 2-meal programs consist of a truncated total calorie intake to account for your dinner, however each meal (eg. breakfast, lunch) shares the same calories with the respective ones in our 3-meal programs. We also provide dinner suggestions to help keep you on track for your daily calorie and macronutrient goals.

Can I choose the meals from a menu?

We do not provide menu for selection. Our meal planning and kitchen teams create one menu for each day and verify the total calories and macros for each program. If a client wants to omit an ingredient or has specific restrictions, we create the menu and cook accordingly. Our recipes have been designed to please to a greater majority, always with the focus on the harmony between great tastes and healthy living.

Where are our ingredients from?

We are extremely careful in the selection of our ingredients and strive to ensure high quality products at a fair price, which is not always an easy task in Hong Kong. The sources of all our protein are from high quality. Our chicken is cage-free hormone-free grain-fed antibiotic-free, usually imported from the US. Our meat is grass fed, hormone and antibiotic-free and imported from Australia & the US.. We source our fruits and vegetables from different countries (basil from Thailand, grape from Australia, tomatoes from the US, our yogurt and olives come directly from Greece). We work with local suppliers to source as much organic products as possible: we serve Organic eggs, Coconut Yogurt, Granola, Soybean, Blackbean, Whole wheat Pasta, buckwheat and more.

How do I do if there are some ingredients that I cannot eat?

If you have any allergies or ingredients that you want to avoid, please let us know when you sign-up. There will be an additional cost of HKD35 per day per restriction on top of the regular price, depending on the complexity to remove and replace them. Some dietary restrictions (for example: no pork, no squid) will not be charged, due to the fact that we serve little or none of it. This additional fee is suggested to compensate the extra time and work for our menu planning and kitchen teams, as well as the extra cost to replace the ingredients to omit. Please understand that omitting one or two ingredients does not just consist in removing these ingredients from the meals as we want to ensure good balance between great taste, healthy produce and of course, meet the required macros. For gluten-free or dairy-free diets or other food intolerance, feel free to share with us! Or we have the tailor made program that we can always tailor to your needs!

How to contact our customer support?

Our Customer service phone line is available from Monday to Saturday 7.30am - 6.00pm at 2368 6891. You can also email us at contact@eatologyasia.com and we will get back to you as quickly as possible.

What is your Return and Refund Policy?

If you are requesting to cancel or change your order that is being processed, you must contact us at least 3 business days before the start of your delivery or we will not accept any change or cancellations. Prior change and cancellations are at our discretion and a refund of the total price of any canceled order will be transferred back to the PayPal account or credit card or bank account that was used to place the order. There will be HK$300 admin fee for any cancellations. Once your delivery is started, we do not offer the possibility to cancel. To request a cancellation please email us at contact@eatologyasia.com

How do I pay for my meals?

You have access to different payment methods: Our PayPal account: sales@eatologyasia.com Credit Card when you place your order directly on our website. For orders via email, ask your representative to send you an invoice for credit card payment Bank Transfer:Eatology Limited, HSBC, 848 722427 838 Offline payment:Cheque payable to Eatology Limited Cash on delivery to our driver (please advise us via email if you want to use this method)

How soon do I start receiving my meals?

Generally, any orders will be processed within a day and get delivered in 2 days upon submission. If you have any specific request, please email us at all@eatologyasia.com.

How does delivery work?

We deliver your meals once every day. Our delivery service starts at 07:00 am and you can choose a half-hour time slot to receive your delivery. We are also able to provide evening delivery (starting from 5.30pm) so you can have your meals the day before if you find this alternative more convenient for you. You can let us know if you have any requirement regarding delivery (leave at reception, leave by the door, call upon arrival etc.) and we will advise our couriers accordingly. Delivery charge varies across areas and Eatology reserve the right to apply a delivery charge on our food delivery orders. Delivery charge is free for Hong Kong Island and Kowloon, and charges for New Territories and the Outlying Islands varies in accordance with the distance and the mileage related to the address where the order is delivered (Please contact us at contact@eatologyasia.com or call us on +852 2368 6891 for enquiries).

Can I change the delivery schedule of my orders?

Yes. We are very flexible and you can suspend your delivery, as long as 48-hour notice is given during office hours. Simply contact us at all@eatologyasia.com.

Can I have my meals delivered to an alternate address?

Yes, you can let us know your delivery schedule if you know it in advance and we will deliver accordingly. For example, if you want to receive your meals at your Office address from Monday to Thursday, at your Gym on Friday and Home address on Saturday, simply let us know when you sign-up for a plan. For general cases, we need 48-hour notice prior to the delivery date to reroute your delivery.

Frequently Asked Questions

Why Eatology? Our Unique Difference

What makes Eatology different from other meal delivery services in Hong Kong?

At Eatology, we believe one plan does not fit all. While other meal delivery services offer generic, fixed meal plans, we provide truly personalized nutrition tailored to YOUR body, goals, and preferences. Here's what sets us apart:

🎯 Individual Macro Configuration
We don't just offer "low carb" or "high protein" labels. Our dietitian configures your exact macronutrient ratios (protein %, carbohydrate %, fat %) based on your body composition, activity level, metabolic health, and goals.

📅 Custom Delights – You Choose Everything
Our Custom Delights program offers unprecedented flexibility. Use our interactive online calendar to select exactly which meals you want and which days you receive them.

🏆 The ONLY ISO 22000 Certified Meal Delivery in Hong Kong
Food safety isn't optional – it's essential. Eatology is the only healthy meal delivery service in Hong Kong with ISO 22000:2018 certification. Combined with HACCP (held since 2022), this means your meals meet the strictest international food safety standards.

ISO 22000:2018

HACCP Certified

🥗 Ultra-Fresh, Same-Day Preparation
Our meals are prepared and delivered the same day – never frozen, never sitting in a warehouse.

🔬 Continuous Innovation with Expert Nutritionists
We don't rest on existing menus. Our in-house registered dietitian Nadia and nutritionist Sasha continuously research emerging nutrition science and develop new diet programs.

Feature	Eatology	Others
ISO 22000 Certification	✓ Yes	✗ No
Individual Macro Configuration	✓ Fully Custom	✗ Fixed Plans
Choose Your Own Meals & Days	✓ Calendar System	~ Limited
Same-Day Fresh Preparation	✓ Ultra-Fresh	~ 1-3 Days Prior
In-House Dietitian & Nutritionist	✓ Full-Time Team	~ Consultants
Longevity Diet Programs	✓ Bryan Johnson	✗ Not Available
International Experience	✓ 7+ Years (Paris & HK)	~ Local Only

🇫🇷 → 🇭🇰

From Paris to Hong Kong: 7+ Years of Excellence

Eatology was founded in Paris, France in 2018, bringing European culinary expertise and rigorous food standards to healthy meal delivery. After establishing our successful Paris operation, we expanded to Hong Kong to serve the Asia market. Our French origins influence everything we do – from our commitment to premium ingredients and refined cooking techniques to our belief that healthy food should be a pleasure, not a compromise.

Today, we operate across two continents, continuously sharing innovations between our Paris kitchen (eatology.fr) and Hong Kong facilities.

Explore Meal Plans

Try Custom Delight

Can you really customize macros for each individual client?

Yes – this is one of our core differentiators. At Eatology, we reject the "one size fits all" approach that most meal delivery services use.

Here's how our personalized macro configuration works:

Assessment: Our dietitian evaluates your goals, body composition, and activity level.
Calculation: We determine your optimal daily calories and macro split.
Meal Design: Your meals are prepared to hit YOUR specific targets.
Ongoing Adjustment: As you progress, we can adjust your macros.

Real Example: Two clients both order our "High Protein" plan. Client A (female, 55kg, moderate exercise) receives meals configured for 1,600 calories with 130g protein. Client B (male, 85kg, intense training) receives meals configured for 2,800 calories with 210g protein. Same plan name, completely different nutrition – because we personalize for each individual.

This level of customization requires more effort from our kitchen and nutrition team, but we believe it's the only way to truly help clients achieve their goals. Generic plans deliver generic results.

What is the Custom Delights meal plan and how does it work?

Custom Delights is Eatology's most flexible meal program, designed for clients who want complete control over their healthy eating.

How Custom Delights Works:

Choose Your Meals: Browse our rotating menu and select exactly which dishes you want.
Pick Your Days: Use our interactive online calendar to select delivery days that suit YOUR schedule.
Skip Anytime: Dining out Friday? Traveling next week? Simply don't select those days.
Adjust Weekly: Change your selections every week based on your plans and preferences.

Perfect For:

Busy professionals with unpredictable schedules
Clients who travel frequently
Those who want variety and choice in their meals
Anyone transitioning from cooking at home who wants gradual adoption
Couples or families where each person wants different meals
No other healthy meal delivery service in Hong Kong offers this level of flexibility and control.

No other healthy meal delivery service in Hong Kong offers this level of flexibility and control.

Is Eatology really the only ISO 22000 certified meal delivery in Hong Kong?

Yes. Eatology is the only healthy meal delivery service in Hong Kong that holds ISO 22000:2018 certification for food safety management.

Combined with our HACCP certification (held since 2022), this means Eatology operates at a level of food safety that no competitor in Hong Kong can match.

What ISO 22000 certification means:

International Standard: Recognized worldwide as the gold standard for food safety management systems
Third-Party Audits: Independent auditors verify our compliance – not self-reported claims
Systematic Hazard Control: Every step from ingredient sourcing to delivery is analyzed and controlled
Continuous Improvement: Certification requires ongoing refinement of safety processes
Traceability: Complete tracking of all ingredients for accountability

Why does this matter? With meal delivery, you're trusting someone else to prepare food you'll eat every day. ISO 22000 certification isn't just a badge – it's your assurance that our kitchen, processes, and team meet the strictest international safety standards. For something as important as the food you eat, why accept anything less?

ISO 22000:2018

HACCP Certified

How fresh are Eatology meals? What does "ultra-fresh" mean?

Ultra-fresh means your meals are prepared and delivered the same day – never frozen, never prepared days in advance.

Our freshness process:

Morning Prep: Our chefs begin preparing your meals fresh each morning
Same-Day Cooking: All meals are cooked the day of delivery
Immediate Packaging: Meals are packaged in temperature-controlled containers
Direct Delivery: Your meals arrive within hours of preparation

Why freshness matters:

Better Nutrition: Vitamins and nutrients degrade over time – fresher means more nutritious
Superior Taste: Fresh ingredients and same-day cooking deliver restaurant-quality flavor
Optimal Texture: No soggy vegetables or dried-out proteins from extended storage
Food Safety: Shorter time between cooking and consumption reduces any food safety risks

The Eatology Difference: Some competitors prepare meals 2-3 days before delivery, or use frozen components. We believe if you're paying for healthy meal delivery, you deserve truly fresh food. Our ISO-certified kitchen operates daily specifically to ensure you receive the freshest possible meals.

Where did Eatology start? What's your history?

🇫🇷 🥐 → 🇭🇰 🌏

Founded in Paris, Now Serving Two Continents

Eatology began in Paris, France in 2018 with a simple mission: prove that healthy food can be both nutritious AND delicious. Our founders believed that meal delivery shouldn't mean compromising on quality, freshness, or taste.

Our journey:

2018: Eatology founded in Paris, France
2019-2020: Rapid growth in the French market, refining our personalized nutrition approach
2020: Expansion to Hong Kong, bringing European standards to Asia
2022: Achieved ISO 22000:2018 and HACCP certification for our Hong Kong kitchen
2023-Present: Continuous innovation with new diet programs including longevity and performance optimization

What our Paris origins mean for you:

Culinary Excellence: French-inspired attention to flavor, presentation, and ingredient quality
Rigorous Standards: European food safety culture embedded in our operations
Innovation Sharing: New recipes and techniques flow between our Paris and Hong Kong kitchens
Proven Experience: 7+ years of refining healthy meal delivery across diverse markets

Our Paris operation continues to thrive – visit eatology.fr to see our European menu and approach.

This international experience gives us unique perspective on nutrition science, culinary trends, and operational excellence that purely local competitors simply don't have.

Meal Plans & Diet Programs

What meal plans does Eatology offer in Hong Kong?

Eatology offers Hong Kong's most comprehensive range of healthy meal delivery programs. Each is designed by our in-house dietitian and nutritionist team, with individual macro configuration available for every client:

Meal Plan	Nutritional Focus	Ideal For
Low Carb Diet	High Protein (30-40%), Restricted Carbs (15-20%)	Weight loss, muscle retention, reducing sugar cravings
Keto Diet	High Fat (70-75%), Very Low Carb (<5%)	Ketosis, rapid fat burning, blood sugar control
Mediterranean & Asian Balanced	Balanced Macros, Whole Foods	Sustainable healthy eating, heart health, variety
High Protein / F45 / Performance	High Protein (35-45%), Targeted Carbs	Gym-goers, CrossFit, Hyrox, athletes, muscle building
Bryan Johnson Blueprint (Longevity)	Nutrient-Dense, Plant-Forward	Longevity, anti-aging, cellular health, biohackers
Vegetarian & Flexitarian	Plant-Based Protein	Environmental consciousness, plant-based lifestyle
Custom Delights	You Choose – Full Flexibility	Those who want to pick their own meals and delivery days

Remember: Unlike competitors, every Eatology plan can be configured with YOUR specific macro ratios. "Low Carb" for you might mean different calorie and protein targets than "Low Carb" for another client – because we personalize for each individual.

Our nutrition team continuously develops new programs based on emerging research. Recent additions include our longevity-focused Bryan Johnson Blueprint and optimized athletic performance plans.

View All Meal Plans Take Diet Assessment

How does the keto diet meal plan work at Eatology?

The keto diet (ketogenic diet) shifts your body into ketosis – a metabolic state where you burn fat for fuel instead of carbohydrates. Eatology's keto meal plan is designed by our registered dietitian to make achieving and maintaining ketosis effortless.

What makes our keto plan different:

Precise Macro Ratios: We configure your exact fat/protein/carb percentages – typically 70-75% fat, 20-25% protein, under 5% carbs
Individual Carb Limits: Some clients stay in ketosis at 30g carbs, others need under 20g – we adjust for YOUR response
Quality Fats: Avocados, olive oil, grass-fed butter, MCT oil – no processed vegetable oils
Electrolyte Balance: We include sodium, potassium, and magnesium to prevent "keto flu"
Delicious Variety: Rotating menu keeps keto interesting, not restrictive

Benefits of our keto meal plan:

Rapid fat loss through ketosis
Stable energy without blood sugar spikes
Reduced hunger and cravings
Improved mental clarity
Better blood sugar control

Explore Keto Meal Plans

What is the difference between low carb and keto diet meal plans?

While both restrict carbohydrates, they differ significantly in approach and metabolic effects:

Low Carb Diet Meal Plan:

Carbohydrates: 50-100g per day (moderate restriction)
Protein: HIGH (30-40% of calories) – maximizes muscle retention
Fat: Moderate
Goal: Sustainable weight loss, reduced cravings, improved body composition
Flexibility: Easier to maintain long-term, more food variety

Keto Diet Meal Plan:

Carbohydrates: Under 20-30g per day (strict restriction)
Protein: Moderate (20-25% of calories)
Fat: VERY HIGH (70-75% of calories)
Goal: Achieve ketosis for accelerated fat burning, blood sugar control
Commitment: Requires strict adherence to stay in ketosis

Our Recommendation:
→ New to carb restriction? Start with Low Carb – it's more flexible and sustainable
→ Specific ketosis goals? Choose Keto if you've researched it and understand the commitment
→ Not sure? Book a free assessment – our dietitian will recommend based on your goals

Do you offer high protein meal plans for gym, fitness, and Hyrox training?

Yes! Our F45 / Optimal Performance meal plan is specifically designed for athletes and fitness enthusiasts in Hong Kong – from daily gym-goers to competitive Hyrox athletes.

Personalized Protein for YOUR Training

Unlike one-size-fits-all competitors, we calculate your exact protein needs based on:

Your body weight (typically 1.6-2.2g protein per kg)
Training intensity and frequency
Goals (muscle building, maintenance, or cutting)
Recovery requirements

A 60kg female doing yoga gets different macros than an 85kg male training for Hyrox – because we personalize for each individual.

Performance plan features:

High protein content (35-45% of calories) for muscle recovery and growth
Strategically timed carbohydrates to fuel workouts and replenish glycogen
Clean, whole food protein sources – no processed supplements
Anti-inflammatory ingredients for faster recovery
Competition prep options for athletes with specific requirements

Our nutritionist Sasha works with personal trainers and fitness coaches across Hong Kong to ensure our plans complement various training protocols.

View Performance Meal Plans

What is a longevity diet? Tell me about the Bryan Johnson Blueprint meal plan.

A longevity diet focuses on foods scientifically proven to support cellular health, reduce inflammation, and promote healthy aging. Our Bryan Johnson Blueprint meal plan is one of our newest programs, developed by our nutrition team based on cutting-edge longevity research.

Continuous Innovation in Action

The Bryan Johnson Blueprint exemplifies how Eatology continuously develops new diet programs. Our dietitian Nadia and nutritionist Sasha research emerging science – from longevity studies to athletic performance optimization – and translate findings into practical, delicious meal plans. We don't just repeat the same menus year after year.

What makes our longevity plan unique:

Nutrient Density Focus: Maximum nutrition per calorie consumed
Plant-Forward Approach: Emphasizing foods linked to Blue Zone longevity
Anti-Inflammatory Ingredients: Reducing chronic inflammation associated with aging
Optimized Meal Timing: Supporting circadian rhythm and metabolic health
No Processed Foods: Whole, natural ingredients only
Evidence-Based: Based on published longevity research, not trends

Ideal for: Biohackers, health optimizers, anyone interested in extending healthspan, clients focused on long-term wellness over quick fixes.

Discover Longevity Meal Plans

I want to lose weight and improve my health. Which meal plan do you recommend?

For focused weight loss and lasting health improvements, we recommend:

Best options for weight loss:

6-Week Slim Reset: Our most popular weight loss program – designed to reset metabolism and establish sustainable habits
Low Carb Diet: High protein keeps you full while restricted carbs promote fat loss
Keto Diet: Most aggressive fat loss if you can commit to strict carb limits
Custom Delights: If you want flexibility to choose your own meals while maintaining calorie control

The Eatology Advantage for Weight Loss: Because we configure macros individually, your "weight loss plan" is calculated specifically for YOUR calorie needs, protein requirements, and metabolic rate – not a generic 1,500-calorie template that might be too low or too high for you.

Free Consultation Offer: Book a nutritional consultation with Nadia or Sasha for HKD 600 – fully refundable when you join a 2-week or longer program. We'll assess your goals, lifestyle, and preferences to create a truly personalized plan.

Free Diet Assessment

How can healthy meal plans improve my overall health?

Dietitian-designed healthy meal plans from Eatology provide benefits far beyond convenience:

Precise Nutrition: Every meal calculated for optimal macros and micronutrients – not guesswork
Proper Portion Control: No more overeating or undereating
Eliminated Processed Foods: We use only whole, natural ingredients
Consistent Healthy Eating: Daily delivery removes temptation to order unhealthy takeout
Improved Energy Levels: Balanced blood sugar means no afternoon crashes
Better Sleep Quality: Proper nutrition supports circadian rhythm
Reduced Inflammation: Anti-inflammatory ingredients in all our meals
Time Savings: More time for exercise, sleep, and self-care
Sustainable Habits: Learn portion sizes and balanced eating through daily exposure

Many clients report improvements in energy, mental clarity, skin health, and mood within the first two weeks. Because our meals are ultra-fresh (prepared same-day), you also get maximum nutritional value from every ingredient.

Getting Started

How do I choose the right meal plan for my goals?

Not sure which plan is right for you? We make it easy with three options:

Free Online Assessment: Use our Diet Assessment Tool & TDEE Calculator to discover your daily calorie needs and get a personalized recommendation
Expert Consultation: Book a session with our dietitian Nadia or nutritionist Sasha for HKD 600. This fee is fully refunded when you join a 2-week or longer program!
Quick Recommendation: Email contact@eatologyasia.com with your age, gender, activity level, and goals – we'll reply with a personalized suggestion

Quick Guide:
→ Weight loss priority? Try Low Carb or 6-Week Slim Reset
→ Gym/athletic performance? Choose High Protein / F45
→ Blood sugar control? Consider Keto
→ Long-term wellness? Explore Mediterranean or Longevity
→ Want full flexibility? Try Custom Delights

Remember: whichever plan you choose, we'll configure your specific macros individually – you're never getting a generic template.

Can I see a sample menu before ordering?

Absolutely! We believe in complete transparency. Our menu rotates regularly to keep your meals exciting and nutritionally diverse – our chefs and nutrition team continuously develop new dishes.

You can view sample meals for each of our programs including keto diet, low carb, high protein, and longevity options.

View Sample Menus

How much do meal plans cost in Hong Kong?

Eatology's healthy meal plan pricing depends on several factors:

Program type: Specialized diets may differ from balanced plans
Meals per day: Choose 2 or 3 meals daily
Subscription length: Longer commitments offer better per-meal value
Customizations: Complex dietary restrictions incur a small daily surcharge

All plans include:

Free delivery to Hong Kong Island and Kowloon
Premium hormone-free meats and organic vegetables
Individual macro configuration by our dietitian
Ultra-fresh, same-day preparation
ISO 22000 certified food safety
Flexible pause and schedule options

Use our online calculator for instant pricing, or contact us for a personalized quote. New customers enjoy HKD 150 off with a referral code!

Get Your Quote

Customization & Dietary Restrictions

Can I customize meals for allergies or food preferences?

Yes! Personalization is central to everything we do at Eatology. We offer comprehensive customization for allergies and dietary needs – tailored to each individual, not generic exclusions.

We accommodate:

Gluten-free requirements
Dairy-free / Lactose intolerance
Nut allergies
Shellfish allergies
Religious requirements (Halal, no pork)
Strong food dislikes
Multiple combined restrictions

Pricing:

Simple exclusions (e.g., "no pork," "no shellfish") – Free
Complex restrictions requiring ingredient substitutions – HKD 35/day

The small surcharge for complex customizations ensures our dietitian can maintain proper macronutrient balance using premium alternative ingredients. We never just "remove" ingredients and leave you with an incomplete meal – we properly substitute to maintain nutrition and satisfaction.

Where do your ingredients come from?

We source the highest quality ingredients available – our Paris heritage means we never compromise on quality:

Chicken: Cage-free, hormone-free, antibiotic-free (imported from USA)
Beef: Grass-fed, hormone-free (Australia & USA)
Seafood: Sustainably sourced, wild-caught where possible
Produce: Organic vegetables prioritized – sourced globally for best quality
Specialty Items: Authentic Greek yogurt and olives from Greece
Oils: Extra virgin olive oil, avocado oil, coconut oil – no processed seed oils

Combined with our ultra-fresh same-day preparation, premium ingredients are why our meals taste significantly better than competitors who may use frozen or lower-quality components.

Delivery in Hong Kong

Where do you deliver in Hong Kong and how does it work?

Eatology delivers ultra-fresh healthy meals daily across Hong Kong – prepared and delivered the same day, never frozen.

Delivery Coverage:

Hong Kong Island & Kowloon: Free delivery
New Territories: Available with distance-based charges
Outlying Islands: Available with distance-based charges

Delivery Windows:

Morning Delivery: Starting from 7:00 AM
Evening Delivery: Starting from 5:30 PM (receive tomorrow's meals)

Select a specific 30-minute delivery slot that fits your schedule. Perfect for busy professionals who want fresh meals without disrupting their day.

How do I store and reheat the meals?

Our meals arrive fresh and should be refrigerated immediately.

Reheating Instructions:

Remove any cold items (fresh fruit, salads, cold sauces)
Loosen or remove the lid
Microwave for 2-3 minutes until heated through
For best texture, you can also reheat on the stovetop

Storage: Consume meals within 3 days of delivery when refrigerated at 4°C or below. Because our meals are ultra-fresh (prepared same-day), they're at peak quality when consumed within 24-48 hours.

Account, Payments & Policies

What payment methods do you accept?

We offer flexible payment options:

Credit/Debit Card: Visa, Mastercard, American Express (via website)
PayPal: Via website or send to sales@eatologyasia.com
Bank Transfer: Eatology Limited, HSBC Account: 848 722427 838
AlipayHK/Wechat/FPS: Available via Whatsapp

Can I pause my meal plan if I travel?

Yes! We understand Hong Kong's busy lifestyle includes frequent travel. Pause your plan with 48 hours' notice.

How to pause:

Adjust dates via your online account calendar
Email contact@eatologyasia.com
Message our WhatsApp support at 5117 6824

Or, if you have our Custom Delights plan, simply don't select delivery days when you're away – no pause request needed!

What is your cancellation and refund policy?

Before Your First Delivery: Contact us at least 3 business days before your scheduled start date. A HKD 300 administrative fee applies.

After Delivery Begins: We generally do not offer cancellations once your program has commenced, as meals are prepared fresh daily specifically for you. However, you can always pause your plan for future dates.

Do you have a referral program or discounts?

Yes! Good health is better when shared.

Eatology Referral Rewards:

You receive: HKD 150 credit for each friend who subscribes
Your friend receives: HKD 150 off their first order

Contact us to get your personal referral code. No limit to how many friends you can refer!

Corporate Catering & Business Services

Do you offer corporate catering and OEM food production services?

Yes! Eatology extends our healthy food expertise to corporate clients and business partners:

Corporate Catering:

Healthy, gourmet catering for office lunches and team meetings
Corporate events and conferences
Private junk trips and company outings
Single ordering or group ordering systems

OEM (White-Label) Services:

Food production for other brands and businesses
ISO 22000 & HACCP certified manufacturing – the only such facility in HK meal delivery
Custom recipe development
Scalable production capacity

Our certifications make us an ideal partner for businesses requiring reliable, safe food production.

Visit Healthy Catering HK

Contact & Support

How can I contact Eatology for questions or support?

Our team is here to help with any questions about our meal plans, delivery, or personalized nutrition:

WhatsApp / Phone: 5117 6824
Email: contact@eatologyasia.com
Hours: Monday – Saturday, 8:00 AM – 6:00 PM HKT

You can also click the "Need Help" chat button at the bottom right of any page for instant assistance.

International: For our Paris operations, visit eatology.fr

Contact Us

FAQ